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Frank Fee™

 

At Digby Leigh & Co., we’ve never been content with the status quo of our industry, and we’ve always had a commitment to seeking out new, better ways to serve our clients. Including when it comes to pricing. And quite frankly, it’s time for a change.

Welcome Frank Fee™. Our progressive pricing model that offers greater efficiency and cost clarity. Agreed pricing upfront, no hourly charges, and cost certainty from start to finish.

In short, Frank Fee™ is simple, which simply makes sense.

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Why Frank Fee™

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Cost Certainty

For budgeting purposes and peace of mind, know the exact cost of your project before we begin. When it comes to billing, the best surprises are no surprises.


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Agreed Pricing

We work together with our clients, including when it comes to billing. Before starting a project, we agree on a fair price based on your unique needs and the value being provided. Simple.


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No Hourly Fees

If you have a question or need to contact us, you can feel comfortable doing so without the worry of additional charges. No hourly fees. No billing worries.


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Better Communication

With pricing already agreed upfront, more time can be spent on the conversations that matter. Open communication and cost certainty from start to finish.

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FAQs

How does it work?

  • First, we discuss with you what you need so that we can fully understand the scope of the project.
  • Then, we send an engagement letter or email stating exactly what we will do and the fee for the service.
  • If you accept the fee, simply sign the engagement letter or reply to our email with confirmation.
  • Next, we get to work. Our team will do what we committed to do and complete your project.

Defined Terms

  • Frank Fee™: a method of creating price certainty for our clients by agreeing on a total fee amount for legal services upfront, with a fixed fee, success fee, periodic fee, or hybrid of those.
  • Fixed Fee: a total fee amount for the entire project.
  • Success Fee: a fee that depends on the overall success and completion of the project (for example, a fee equal to a specific percentage of the sale price of a business).
  • Periodic Fee: a fee that is paid at regular intervals (for example, a fee paid monthly for ongoing services).

What happens if the project changes mid-way through?

  • If the project changes mid-way through, we will re-evaluate what is required and enter into a revised agreement for those services.

Can I choose to receive DL&CO’s services on an hourly billing basis instead?

  • Yes. If we have an ongoing project or arrangement with you that is structured using hourly billing, we will honour that arrangement and carry on as agreed.
  • If you are a new client or an existing client starting a new engagement with us, we will discuss Frank Fee™ with you in detail and work towards reaching an agreed price. If we are not able to find a mutually agreeable Frank Fee™ solution, you can still have the work done on an hourly basis.

How do you determine the fees under the Frank Fee™ method?

  • We consider a number of factors, including:
    • the market rates for similar types of projects in the Lower Mainland;
    • our experience completing similar projects in the past;
    • the resources required to complete the project;
    • the overall benefit or value that the client will derive from the project.

Still have questions about Frank Fee™? Get in touch, we're always happy to chat.